Small Biz PC is a small technology company. Small Biz PC has been around since 2013, and was in business as Pacific Business Solutions in 1990s. Our mission is to help individuals and US-based small businesses build a solid technology foundation. We stress the concept of building a solid foundation, built on tried and true technologies. With the right fundamentals is place, your support needs will be drastically lower than those who do not use our services. Systems outages should they occur, will be reduced to annoyances that last minutes instead of days or hours. That, is just good business.
We build our network, and server foundations on solid proven technologies, so you can spend your time building your business, not calling I.T. (An old Harvard Business man once told us “I am not rich enough to afford anything but the best”. He did not mean most expensive.)
We require our long term clients to have solid UTM security systems, demonstrate proven end user training policies, properly licensed software, documented and testable backup strategies, disaster recovery and business continuance plans. We require these things not because we make money on them, but because your company and our company look good when they are in place.
A company in constant break-and-fix mode has a hard time being a leader in its industry. Without a solid foundation in place, you and your I.T. staff end up at odds and pointing the finger at each other when problems arise. “A house divided among itself, will soon fall”. We have heard business owners say time and time again “I.T. is killing us” we want you to be saying “I.T. is our great advantage.” If your not there, call us, that’s what we do.
Small Biz PC is not out to replace your I.T. staff, we want to work with them to build rock solid systems. We can be your staff, we can advice your staff, or supplement your staff. What we ask is that you let us build, rebuild, or repair your foundation in a consistent solid and repeatable manner. There will always be problems with technology, the products are evolving fast, so build your infrastructure right, and issues and downtime will be minimal. We want to be your favorite go-to people.
If you are in crisis mode, and do not have some or any of these technologies in place, that happens to the the best business leaders. Call us, we will help you get through the crisis, and will give you an action plan to get stable. If you choose not to form a long term relationship with us, that’s ok, but our rates are higher for one-off projects.
If your serious about moving you business forward call ust today at 503-798-0422.
Our Technical Resources
Athena Pantekoek owner of Small Biz PC, and primary technician has over 20 years experience in the industry supporting primarily Windows-based PC’s (all Windows versions), Microsoft Office, Microsoft Server products such as Windows Server, Microsoft Exchange, Microsoft SQL Server, Hyper-V. Athena has a proven track record at Pacific Business Solutions 1993 – 2011. PNC Bank in a satellite office in Oregon from 1995 – to 2000 supporting about 60 users, multiple servers, leased lines, and phones while enforcing corporate compliance. Athena has taken courses from Microsoft in Windows Server, SQL Server and Windows desktop. Completed courses and worked in Virus detection, Virus / Malware Remediation from Support.com, and holds the following certifications: Technical Support Fundamentals by Google , The Bits and Bytes of Computer Networking by Google
Small Biz PC contracts with known colleagues when the solutions require more specific skills. This helps Small Biz PC keep rates low, while providing the best service in the business. All of our contractors have at least 20 years experience with technologies such as, but not limited to:
- Visual basic
- Web issues
- Low level data recovery
- Hard drive Forensics
- Windows Server
- Active Directory
- Exchange Server
- Embroidery machine programming
- Powersoft Power Builder
- Internet Security Assessments and penetration testing
- Draas (Backups, Disaster Recovery)
- Hyper – V
- Cloud Computing
- Wan specification and troubleshooting